![]() E-Commerce/Chatbot experience beneficial.Possesses excellent time management and relationship skills able to multi-task and prioritise tasks effectively.Ability to work independently and as part of a team, pre-empting and problem-solving issues as needed.Shows strong interpersonal and team working skills, able to communicate successfully with a wide variety of people across all levels of the business (Operations, E-commerce Managers and Executives).Drive and commitment to making a success.Ability to deal with difficult customers and situations in a professional and customer service focussed manner.A positive and flexible approach, ready and willing to do anything to get the job done.A clear understanding and proven delivery of Customer Service and Sales.Proven experience dealing with E-commerce applications.Be pro-active in planning and organising daily tasks (understanding and meeting turn-around time targets).A strong work ethic and proven track record of being proactive and using initiative.A strong attendance, reliability and punctuality record.Key requirements for this position include: Provide detailed feedback gained from customer conversations.Ability to work with strict turn-around times ensuring a superior customer experience. ![]()
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